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Then, the airline representatives accuse Jason of giving false information and producing fake identification. He and his family were denied entry on the aircraft and had to spend the night in a hotel.
How to deal with airline employees with bad attitude
If you ever get in a situation when you feel like airline employees are being rude or unfair to you, remember these tips:
- never shout at an airline employee – it will only escalate the situation and make the chances that they will refuse you any further help even higher;
- always be kind - if you are being nice to a rude person, sometimes, you can disarm them and even change their behavior for the better;
- if you see that one of the airline employees is having a bad day, talk to the one, who seems more agreeable.
And remember, if you ever encounter an extremely abusive behavior, ask someone who saw it to back up your story.
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