Some airlines have obtained quite a bad reputation recently because of the way they treat their passengers. Some have to face unpleasant consequences for selling too many seats or having a crew that isn’t trained to deal with passengers. Unfortunately, Thomas Cook Airlines in England is one of the clearest examples of the problem.
Emily O'Connor shared the company’s unprofessionalism when its staff aggressively forced her to cover herself to get on the plane. The crew indicated that her clothes caused offense. They threatened that unless she covered up her top with another garment, they would put her off the flight.
Emily and her six friends boarded a flight from Birmingham to Tenerife for a vacation in the Canary Islands. Unfortunately, her trip was interrupted by an unimaginable experience with the airline's staff.
The 21-year-old girl explained that the staff humiliated her by surrounding her with 4 crew members who demanded to cover the inappropriate top that she was wearing, as it was highly offensive. They threatened to throw her out of the airplane.
Apart from that, another passenger assaulted her by shouting to shut up and put on a coat, calling her a pathetic woman. Nobody did anything to defend her.
To avoid further delay, Emily agreed to put on the coat a relative lent her just before breaking into tears of frustration and helplessness. The girl seemed to have entered the airport dressed what she had thought to be okay, and nobody mentioned it was forbidden.
The airline explained that perhaps their way of acting wasn’t totally correct. However, that doesn’t deal with the negative impression made on the young woman and her friends.
Thousands of women supported Emily in social networks, where they showed their disagreement with the protocols of the Thomas Cook Airlines. They wonder why the company staff didn’t find a better way to deal with the problem. All the humiliation they made Emily go through seemed ridiculous, didn’t it?
What do you think about the issue? Was that top inappropriate indeed? Do you usually stick to a dress code during air travel? Share your thoughts in the comments.