Panic Attacks, Fainting, And Vomiting: Passengers Trapped On A Plane Without An Air Unit For 3 Hours
Things happen, planes get delayed all the time, but such an utter violation of any norms hasn’t happened for a long time.
Trapped without an air unit
Thomas Cook airlines passengers heading from Greece to London appeared to be virtually trapped in a plane practically without air for 3 hours. There was no air unit, and it resulted in a real disaster on board.
The temperatures rose up to 104 Fahrenheit, people were fainting and throwing up. There were lots of senior citizens, pregnant women and kids. Some of the people were traveling alone for the first time. There were even those who suffered panic attacks.
People were desperate
Travelers used safety instructions as fans to get themselves at least some air. They call such an experience an absolute chaos. It’s inhumane to treat animals like that, let alone people. Here’s a video to give the idea about how it was.
To top all that, there were only several bottles of water for the whole plane, including the crew. One hour after leaving the plane, people weren’t given any free water.
shambles at the airport, once we were finally allowed to leave plane (flight MT1805, Zante to Stansted, 1 july) No free water until about an hr later, after many of us had to buy it from the only bar, who refused to give us free water...about an hr later, about 50 bottles given— Timea Sharrad (@TimeaSharrad) 3 липня 2018 р.
Thomas Cook airlines' response
Their comments on Twitter were just ridiculous and worth nothing. Neither compassion nor sympathy let alone the sense of responsibility is traced in their replies.
team will come to a resolution you're happy with. 2/2 ^Raheel— Thomas Cook (@ThomasCookUK) 2 липня 2018 р.
Hi, Frase. I'm really sorry to see your flight has been delayed until 18:30. We've not had any more information come through on that but if I get hold of anything, I'll be sure to let you know. ^Ste— Thomas Cook Cares (@ThomasCookCares) 1 липня 2018 р.
Thankfully, the passengers are all safe and sound now.