Bank Infringed Legal Rights Of A Transgender Woman Claiming She Sounded Like Man
September 14, 2018 18:03 By Fabiosa
When we look into the transgender concept, it seems to involve complex social contradictions. Transgender people are continuously fighting for their rights and legal identity.
Why should we support them?
Even though they are functional human beings, transgender people need support and acceptance. Like everyone else, they deserve to identify themselves, no matter how they are viewed by others.
Lost banking rights over her voice
Sophia Reis had her bank change her details, and her new identity was registered. But one day, she went through a traumatic experience when she was on the phone with a representative of Santander Bank.
The operator failed to identify her voice as her own, since it did not match the profile. She felt mortified and embarrassed. After this awkward situation, her bank account was frozen.
47-year-old Sophia Reis from Carlton, who has moved to Nottingham city about 19 years ago, was unable to transfer money to a friend, or even pay for the groceries with her debit card.
She said she felt 'humiliated and embarrassed'https://t.co/8eIL7R9dUw— NottinghamshireLive (@nottslive) September 5, 2018
People condemned the bank
Many social media users have expressed their rage over the situation, and claimed the bank to be demeaning. Some gave Sophia great support, while others said this is a common problem, faced by many of people in general.
Outrageous behaviour by @santanderuk. I believe they have sponsored LGBT+ events in the past....maybe they need to review their diversity policy!!
— Jill Blennerhassett (@JillBlennerhass) September 5, 2018
How awful. I've know Sophia for a few years now and she definitely does not deserve to be treated like this at all— Becca (@_miauczenie_) September 5, 2018
A common problem or a targeted action? Leave your opinions in the comments below.