WELLNESS & FITNESS

Customer Isn't King: Rich Customer Calls A Cashier Not Smart, But A Supervisor Stands Up For The Offended Employee

Date August 22, 2019 21:43

The statement that the customer is always right sometimes isn’t understood correctly, and some customers go too far and offend the people serving them.

A rich customer offended a cashier

One girl worked in the afternoons as a checkout cashier to pay for her university studies. That time she had also just left her ill son at her parents’ home to not miss work when something unpleasant happened to her.

Dean Drobot / Shutterstock.com

Her shift was going normally until a wealthy, elegant looking woman came to the supermarket. Unfortunately, money can’t buy manners. The lady was with her little daughter and from the beginning, everything went wrong. She was throwing the items she was buying at the counter. The lady never responded to the cashier’s polite greeting and threw some coupons at her.

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Despite her rude attitude, the checkout employee happily scanned the items and coupons when she realized one of them was already expired. She told the customer about this fact in the most polite way, but the lady then began to get angry and shout at the girl. When a solution wasn’t found, the woman asked to talk to the supervisor.

Customer Isn't King: Rich Customer Calls A Cashier Not Smart, But A Supervisor Stands Up For The Offended EmployeeVolodymyr Tverdokhlib / Shutterstock.com

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Customer Isn't King: Rich Customer Calls A Cashier Not Smart, But A Supervisor Stands Up For The Offended Employeefizkes / Shutterstock.com

While they waited for the supervisor, the woman turned to her daughter and said:

Do you see why I make you study? So you don’t end up a failure like this woman, being a checkout worker at a supermarket.

The lady wanted to teach her daughter a valuable lesson but failed. The supervisor heard the conversation when he came to confirm the validity of the coupons.

Robert Kneschke / Shutterstock.com

He told the woman that her coupon was expired, he took the items out of the bags, asked her to leave and never return to the store. He wasn’t about to let anyone offend his employees.

Customer Isn't King: Rich Customer Calls A Cashier Not Smart, But A Supervisor Stands Up For The Offended EmployeeSyda Productions / Shutterstock.com

All we can do is applaud the supervisor’s attitude. We wish all bosses were like that! The customer is not always right, as we can tell. Customers are just people and they can be so wrong. And the best manager is the one who understands that.

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